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Great Pretenders USA
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  • NEW! Cosmetics & Body Care
    Cosmetics
    • Lipstick
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    • All Dress-Up
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    • Easter Basket Gift Guide 🐰
    • Dresses
    • Sequins Collection
    • Inspired by the Eras Tour
    • Women through History
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  • Dolls
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  • Party Decor
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    • Nail Polish
    • Lipstick
    • Bath Bombs
    • All Cosmetics & Body Care
    • Swimwear
    • Princess Dresses & Gowns
    • Skirts & Tutus
    • Tutu Dresses
    • Unicorns
    • Fairies
    • Careers
    • Pirates & Mermaids
    • Capes & Cloaks
    • Witches & Wizards
    • Dinosaurs & Dragons
    • Superheroes
    • Knights
    • All Dress-Up
    • New Arrivals 2025
    • Valentine's Shop 🩷
    • Made In Canada 🍁
    • Sequins Collection
    • Inspired by the Eras Tour
    • Women through History
    • Special Needs Adaptable
    • Colour-A-Collection
    • Baby & Toddler
    • Halloween
    • Holiday
    • Glitter Free Dress Up
    • Boutique Chic Jewelry
    • New Jewelry 2024
    • Boutique Jewelry Collection
    • Necklaces
    • Necklace & Bracelet Sets
    • Bracelets
    • Rings
    • Earrings
    • All Jewelry
    • New Accessories 2024
    • Stickers & Tattoos
    • Headgear
    • Wings
    • Wands
    • Swords & Shields
    • Purses & Handbags
    • Tights, Gloves, Pens, Mirrors, Slippers and Boas
    • All Accessories
    • Headbands
    • Hair Clips
    • Hair Braids
    • Hair Elastics
    • All Hair Accessories
    • Mini Dolls
    • Full Size Dolls
    • All Dolls
    • SALE Party
    • Dinosaur Party
    • Happy Birthday Party
    • Superhero Star Party
    • Superhero Party
    • Unicorn Party
    • Candles & Cake Toppers
    • Party Favours
    • Party Decor
    • All SALE
    • Sale Dress-Up
    • Sale Jewelry
    • Sale Hair Accessories
    • Bundle & Save
  • Shop in Store
  • Loyalty Program
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  1. Home
  2. FAQ

FAQ

Frequently Asked Questions

At Great Pretenders, we want to make sure you have the best service and products for your little ones. These are some of our FAQ’s but don’t be shy, we love hearing from you. Please feel free to contact us directly through phone, email or through social media!

 

Corporate and Product Inquiries

For general inquiries, including corporate information and product inquiries, please call our Customer Service Department at:

1-800-982-2642

8:00 am to 5:00 pm EST Monday – Friday

 

Online Ordering

Questions regarding your experience online or need help to place your order?

Please reach out to us at:

1-800-982-2642

8:00 am to 5:00 pm EST Monday – Friday
or email us at weborders@creative-edu.com 

 

Are you online now? Have social media?

DM or message Katie, our Social Media Coordinator, through social media on Facebook, Instagram or Twitter and have a real time chat any day of the week 8am-10pm EST.

@GRTPRETENDERS

MISSION STATEMENT

More than just a costume brand, we are on a mission to inspire & empower children to explore their creativity, embrace their individuality, and unleash their imagination.

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