FAQ
Frequently Asked Questions
At Great Pretenders, we want to make sure you have the best service and products for your little ones. These are some of our FAQ’s but don’t be shy, we love hearing from you. Please feel free to contact us directly through phone, email or through social media!
Corporate and Product Inquiries
For general inquiries, including corporate information and product inquiries, please call our Customer Service Department at:
1-800-982-2642
8:00 am to 5:00 pm EST Monday – Friday
Online Ordering
Questions regarding your experience online or need help to place your order?
Please reach out to us at:
1-800-982-2642
8:00 am to 5:00 pm EST Monday – Friday
or email us at weborders@greatpretenders.ca
Are you online now? Have social media?
DM or message Katie, our Social Media Coordinator, through social media on Facebook, Instagram or Twitter and have a real time chat any day of the week 8am-10pm EST.